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TRANSACTION SECURITY
This site
has security measures in place to protect the loss, misuse, and alteration
of the information under our control. No one can view your account information
without your password, which you can change anytime you want (Manage
Account tab when you Login).
A staff member from freelanceworldwide.net will never
ask you to submit your password by email, fax or telephone. Take precaution
not be fooled by people who send fraudulent email requesting for your
password. A prudent behavior is never to click links inside unsolicited
mails.
Credit Card information is not an issue since Freelance Worldwide
uses Paypal highly
secured financial system to manage transactions (and would be also using e-Gold.
in the near future.)
You may visit above outlined links to open accounts with
Paypal and e-Gold. It is free and the most convenient ways to do business
on the Net.
Currently, you
must use an email address registered with Paypal to register
with Freelance Worldwide - That would facilitate your payments'
procedure as
below outlined)
GENERAL CONSIDERATIONS
How does it works?
After signing up for free, you can bid on project(s) / jobs
posted by Buyers / Projects-Owners. This is similar to an auction where Jobs
are traded against expertise worldwide. (The system allows for maximum 90 days
during which a project remain open for bidding.) You choose freely to bid on
projects. Click
here to review a concise User's Manual
How much it costs?
There is no signup fee and no monthly fee, but a commission
is charged by Freelance Worldwide to Provider/ Freelancer/Experts once
they are ready to bid on a specific project. Said commission represents two
and a half point percent of the winning bid - with a
minimum of US$ 5 (five) whichever is greater. Of course there are additional
fees charged by PayPal / the payment processor Click
here for more.
How do I communicate with Projects-Owners?
You can post messages on projects' message boards. If you post a private
message to a specific Buyer/ Project-Owner, only the person will see it on his
private message board. Said user will also be notified by e-mail that
you posted a message for him. After you win a bid, and Freelance Worldwide commissions
are fully paid, both parties can communicate directly by any preferred methods. See
Point 8 of the guidelines here available
Is there a Sign up Bonus?
Yes a US$ 5 (five) bonus is added to your balance account at
sign up
Do you have a referral program?
No, for the time being there is no referral program. However, it is planned for
the near future.
What bonus is attached to the referral program?
For the time being as there is no referral program there is no bonus. See above
item. However, it is planned for the near future.
PROJECTS AND BIDDING
How do I place
a bid on a project?
Go to Freelance
Worldwide's entry page and (1) Register
first. Then login and
click on View/ Open Projects, and then (2) click
on the Project you are interested in. A page will open with two "Place
Bid" buttons; one is located above and another below the
project in question. (3) Follow instructions.
Please kindly be advised that to
place a bid on a project you should have enough money in your account to cover full commission and bid in order to finalize the bid (if you win the bid and reach final agreement with Buyer / Project-Owner.)
Suppose you are bidding for a project (job) valued at US$ 300. You need to have
enough money in your account to cover the potential commission (The commission
you will be charged if you are later chosen for this project). The
potential commission, based on your bid, will be $7.5 [that is $300 *2.5%]
and as you have $5 in your account (the bonus
you obtained when you Sign up to Freelance Worldwide), you would normally
have to deposit $2.5 - However, as the minimum deposit accepted by the
system is $5 (five), you would be required to deposit $5 (instead of
$2.5) before placing this bid. Click
here to review how to perform the deposit
How do I update
a bid I already placed on a project?
Just submit a new bid and your old one will automatically
be removed.
How do I cancel
a bid I placed?
Login to your Account (as Provider/ Freelancer/Expert) click on Manage Account, find the project, and click on the "retract
bid" link.
How to get more information about a project?
In case you need some clarification about a project (bid duration, tendering amount or anything else that could help you place a better bid) just post a message on the project's message board. To perform that you just click
on the link to project' message board provided on the project's page.
Why
the "Place Bid" button is missing on the project page?
If the project is closed it does not show up, because bidding
has ended. It will also not show up if the project is frozen,
which means bidding has temporarily been stopped.
What is "bid for
the total project"?
This is the amount (in U.S. dollars) that you will charge
the project creator, if you are chosen. It's a project total. Not an hourly rate. Click here to review guidelines
What if I can't
make an accurate bid?
Normally there should be no problem impeding you making an accurate
bid. In principle, Project / Job is well described by the Buyer / Project-Owner
and you should not make any guess or estimates. You just consider the
pricing listed by the Project-Owner. The information provided in Project's
description should be enough to decide how long it will take you to finish
the project. If you think you need more info to make a better bid, post
a message on the project's message board to request for additional information.
What if I want to make change to or cancel a bid?
To change your bid you can just put a new bid and the old bid will be automatically removed. To cancel your bid, just login to your account, click on Manage Account, find the link to retract bid for the corresponding project.
PAYMENTS and COMMISSIONS
When
do you charge your commission and how much will it be?
When a project Owner chose you as the final bid-winner, the project on which
you bid is closed /archived and you will be charged 2.5 % of your bid, or
$5 (the minimum deposit accepted by the system), whichever is greater.
Of course there are additional Fees charged by PayPal
the payment's processor Click
here for more.
Do I have to add
money to my account?
Sign Up to open an account is commissions' Free, but eventually you will probably have to.
First to bid on a project, your account should have enough money to cover commissions and fees. Second, If your account balance is below zero dollars for more than
30 days your account will be frozen. That means you will not be able
to place any new bids on projects.
Login to the Manage Account area and click on the "Deposit Money" button to correct the situation. Click here for more on the matter
How do I withdraw money
from my account?
Login [as Provider/ Freelancer/Expert
- not as Project Owner / Buyer!)] to the Manage
Account area and click on the "Withdraw
Money" button. For the time being, we choose to only
send money via PayPal. Therefore, you must have a PayPal
account in order to receive money.
If
I charged the project owner less than I bid, can I get a partial refund on the commission Freelance Worlwide takes?
No. All bids are final and so are commissions based on the winning bid. Further, a situation of that kind would be your own making that shows you have not read guidelines and had not followed advises here available.
If I am unable to start/complete the project, can I get my commission credited?
1- No, once you accept a project the commissions
are charged and will not be refunded under any circumstance,
unless the buyer does not pay Freelance Worldwide to get the project
started.
That situation is anyway unlikely as Freelance Worldwide's powering engine performs everything automatically and withholds the commissions you owe Freelance Worldwide before you are allowed to bid on the project.
And does the same with Project-Owner before he is allowed to pick you
as bid-winner. You will be notified via email by Freelance Worldwide
and asked to either accept or decline the project. Once you accept
it, commissions withheld when you bid on the project is definitely
transferred to Freelance Wordwide and you must complete the project
and commissions and fees will not be refunded. Click
here to read Buyer/ Project Owner's question about same kind of problem.
2- Yes, if you asked the buyer / Project-Owner to
add funds in an Escrow Account (that is
jointly managed by Freelance Worldwide and the buyer), as we strongly
advice you to do when finalizing the deal with the Buyer/project-owner.
And/or
if the buyer does not make such arrangements for the payment then you
need to notify us within 48 hours, that the buyer cancelled the project and
did not follow up. We will then check and once we confirm that the buyer
has not added funds to get the project started, we will credit your commission.
Click
here to read Buyer/ Project Owner's question about same kind of problem.
I have bad experiences in the past where buyers have not paid - how can I make sure I get paid promptly from the buyer?
Freelance Worldwide Platform features an Escrow
Account.
Before you start the work ask the buyer to put
money in the escrow (they
can do so by logging into their account) and this way the buyer can transfer
money to your account, a guarantee that you will be paid for service
delivered. Please take note that Buyers cannot retract money deposited
in the escrow account without Freelance Worldwide's approval, and if
necessary, Freelance Worldwide would do whatever possible to assist in
resolving disputes.
However, please be kindly advised that once you strike a deal with a
Buyer / Project-Owner, Freelance Worldwide is no more engaged or responsible
for the compliance of contracts.
Therefore,
please do review Terms and Conditions here
available. In short, it is your responsibility to negotiate
with Projects-owners and have an Escrow Account opened for your bid,
to follow-up and have the deal completed to the points.
Commissions, Payments and Fair Business:
In principle, things are simple - you place a bid on a tender / job to be performed as requested by buyer / Project-owner. You choose freely to bid on said project following our policies and guidelines placed on top of current page. Then the system requests the automatic withholding of the amount of money necessary to cover payment of commissions and fees and release contact information for you to finalize the deal with the bid-winner as above and here explained.
Please be kindly advised that accounts with negative balance for 30 days running will be automatically frozen by Freelance Worldwide's powering engine. And frozen accounts' owners cannot place bid on projects.
That's why Freelance Worldwide grants you a bonus of $5 (five) when you sign
up to open your freelance account.
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